Clear Cookies?

A cookie is a user-specific piece of information that is stored on your computer. Over time, browsers naturally clear cookies when enough time has passed.  However, if you have login problems, clearing them manually will often resolve the issue.

Clearing Cookies in Internet Explorer 9, 10 & 11

1. Select Tools (via the Gear Icon) 

then click Safety, then Delete browsing history.

NOTE: You can also access this menu by holding Ctrl + Shift + Delete.

2. Make sure to un-check Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

 3. You will get a confirmation at the bottom of the window once it has successfully cleared your cookies.

Clearing Cookies in Firefox

1. Click the Firefox menu  on the browser toolbar.

2. Click Options > Privacy > Remove Individual Cookies

3.  Then either select individual cookies and Remove Cookies, or Remove All Cookies.

Clearing Cookies in Google Chrome

 1. Click the Chrome menu  on the browser toolbar.

2. Select Tools.

3. Select Clear browsing data.

4. In the dialog that appears, select the check box for “Delete cookies and other site and plug-in data”.

5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.

6. Click Clear browsing data.

Clearing Cookies in Opera

Settings > Privacy and Security> Advanced > Cookies > All Cookies and Site Data. 
From there you may remove some cookies or all cookies. 

Clearing Cookies in Safari

Settings > Safari > Clear Cookies and Data > Clear

Clearing Cookies in Dolphin

Go to Menu > Settings > Clear Data. Here you can choose whether to clear some categories, or if you want to clear all data.

Clearing Cookies in Android

If you’re using the built-in browser Android named “Internet.", follow this path to erase your browsing history

Menu > Settings > Privacy and Security > Clear All Cookie Data > Delete All Cookies > Ok


Did we answer your question?  If not, please see the "Getting Started" section for instructions on how to contact us.


Powered by Zendesk